Contact information

Contact Us

If you have any questions regarding our bike light lumen ratings, folding lock security levels, handlebar clamp diameters, order status, shipping, or returns, please contact our customer concierge team. We aim to respond to all inquiries within 24 to 48 business hours.

Store Name: Zuxo Ride
Website: zuxoride.shop
Email: support@zuxoride.shop
Phone: +61 8 9523 3700
Business Address: 85 Miltona Drive, Secret Harbour, Western Australia 6173, Australia
Support Hours: Monday to Friday: 9:00 AM – 5:00 PM (AWST)

Important Note: The physical address listed above is for corporate administrative operations only. Please do not dispatch returned cycling lights, heavy locks, or parcel packages to this address without obtaining an authorized return warehouse address and RMA document from our support team first.